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The problem with Agile is HIM—the Human In the Middle.

  • Mar 28
  • 2 min read


For decades, the human touch has been the cornerstone of Agile, with Scrum Masters acting as facilitators, communicators, and decision-makers. But as AI transforms the landscape of project management, this reliance on human intervention at every stage is increasingly seen as a bottleneck rather than a benefit.


While automation moves data, AI transforms it. This combination is a paradigm shift as companies push for faster delivery and higher efficiency.


The evolution of continuous integration and continuous deployment (CI/CD) exemplifies how automation has already revolutionized software development. CI/CD pipelines have significantly accelerated the movement of data through various micro-stages of the software development life cycle, enabling rapid iteration and deployment. This high-speed automation complemented Scrum perfectly, as shorter sprints could be executed with fewer errors and more frequent deliveries. Yet, while automation took care of repetitive tasks, decision-making and collaborative processes remained firmly in the hands of humans.

AI, on the other hand, brings a transformative capability to Agile teams by enhancing decision-making through data-driven insights. AI can analyze vast datasets from previous sprints to suggest optimal timelines, predict potential roadblocks, and even recommend team compositions based on individual strengths and workload histories. This reduces the cognitive load on human Scrum Masters and team members, allowing them to focus on strategic, high-value activities.


To navigate this evolving landscape, it's crucial to redefine the human role within Scrum. While AI and automation excel at handling data movement, task automation, and even providing data-driven insights, there remain areas where human judgment, creativity, and emotional intelligence are irreplaceable. These areas include strategic decision-making, nurturing team dynamics, and fostering innovation. Humans should focus on tasks such as setting the broader vision, addressing nuanced interpersonal conflicts, and making ethical decisions—areas where AI lacks the necessary context and empathy.


However, the over-reliance on humans for every step that requires collaboration and decisions is one of the primary factors slowing down Agile teams today. In a world where AI can synthesize complex project data, facilitate asynchronous collaboration, and even mediate resource allocation, clinging to human-led processes for every decision is inefficient. The overreliance on the human in the loop, once the strength of Scrum, is becoming its Achilles' heel. Agile methodologies must evolve, integrating AI not just as a tool but as a co-pilot in the decision-making process, enabling faster, smarter, and more efficient team operations.


The future of Agile lies in balancing human expertise with the capabilities of AI and automation. By redefining the human role to focus on strategic, ethical, and creative tasks, and leveraging AI for data-driven insights combined with automation, Agile can evolve to meet the demands of modern project management. This synergy will enable Agile teams to operate more efficiently, innovatively, and effectively than ever before.

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1 Comment


Brian Levy
Mar 30

The underlying assumption is Scrum is that you have a Team that will reflect on the assumptions that they made that produced the results (which is spelled out plainly in the second paragraph 2nd sentence of the retrospective section of the Scrum Guide). However, most Teams are not disciplined enough to do it because it is hard. The Teams that due are so biased on their own beliefs that they can't accurately articulate the assumptions that drive their decisions so that they can have a decent discussion around it. I agree that we must integrate AI to identify and aid in evaluation of our assumptions so that we can make the right decisions. We need a methodology that is based…

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